Management Careers

General Manager

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The General Manager maintains accountability for the efficient and profitable operation of an Au Bon Pain café; the consistent delivery of “Guest First’ service to all guests; the maintenance of cafe quality; the leadership and development of café employees; the creation and maintenance of an environment of trust, credibility, dignity and respect. The General Manager routinely exercises independent judgment and discretionary powers in the day-to-day performance of job duties. S/he ensures that Au Bon Pain’s policies and procedures are implemented and maintained in a consistent manner.

Kitchen Manager

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The Kitchen Manager is responsible for creating a culture of learning, execution and appreciation of food that is fresh, convenient, customizable and available. This person must provide management for Au Bon Pain food and beverage processes and the leadership to facilitate guest satisfaction and financial success in all of the café’s food and beverage outlets. Overall emphasis is placed on procurement, execution, distribution and adherence to ABP standards while workging at or above health and sanitation requirements.

Assistant Manager

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The Assistant Manager is responsible for creating a culture of learning, execution and appreciation of food that is fresh, convenient, customizable and available. This person must provide management for Au Bon Pain food and beverage processes and the leadership to facilitate guest satisfaction and financial success in all of the café’s food and beverage outlets. Overall emphasis is placed on procurement, execution, distribution and adherence to ABP standards while operating at or above health and sanitation requirements.

Area Director

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The Area Director provides inspirational leadership and direction to multiple Au Bon Pain cafes’. S/he ensures that each café adheres to the principles of ‘Guest First’ service through operational excellence. The Area Director drives results by providing leadership that maximizes profitability and long-term financial success. Ensures excellent operational execution in all cafes.

Shift Supervisor

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The Shift Supervisor contributes to Au Bon Pain’s success by ensuring we consistently meet our high standards of hospitality and “Guest First” service. The Shift Supervisor assists the café manager with daily operating procedures, such as maintaining café operations, ensuring product quality, maximizing financial contributions, and supervising the development of Guest Service Representatives.